Effective Date: 2026-02-23
Thank you for shopping with GroupBuy.lk. We aim to deliver your orders safely and on time across Sri Lanka.
1. Delivery Coverage
We currently deliver islandwide within Sri Lanka. Delivery availability may vary depending on your location.
2. Order Processing
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
- Standard delivery: 2–5 business days depending on your area.
- Delivery times may vary due to courier delays, weather conditions, or high order volumes.
4. Shipping Charges
Shipping fees are calculated based on location, product type, and order size. The applicable delivery charge will be displayed at checkout or confirmed before dispatch.
5. Order Confirmation & Tracking
Once your order is dispatched, you may receive a confirmation call, SMS, or email with delivery details.
6. Failed Deliveries
Please ensure your shipping address and contact number are accurate.
We are not responsible for delays or failed deliveries due to incorrect information provided by the customer.
Additional charges may apply for re-delivery attempts.
7. Damaged or Missing Items
If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with proof of purchase and photos of the product.
8. Contact Us
For any shipping-related inquiries, please contact:
GroupBuy.lk
📍 190/4A, Peter D Perera Avenue, Kohuwala, Colombo, Sri Lanka
📞 070 397 6497
📧 info@groupbuy.lk
🌐 http://groupbuy.lk/